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GetAbby News
PRESS RELEASES
PacRim Announces Abby
ABBY expands her reach into the Pacific Rim
Tribal Interactive
Interactive agency chooses AbbyMe as partner for Seirra Mist online advertising campaign.
Call Me Now
The Three-minute Plan. Eidoserve's Call ME NOW system turns Internet leads into immediate phone ups.
Call Me Now
Eidoserve introduces new Abby product: Call Me Now. Call Me Now will increase your Internet closing ratio by between 15 and 25%.
Click Here for a Live Demo
Eidoserve Wins Ad:Tech Award
Ad developed for Macromedia's RoboDemo wins another prestigious award.
Eidoserve Wins OMMA Award
Ad developed for Macromedia's RoboDemo garners an award in NYC during Adweek.
Pittsburgh Post-gazette: Risk Diary
Don Hammonds interviews Eidoserve CEO RF Culbertson about the uses and future of avatars for the use in the internet.
Marketing Sherpa
Using Talking Heads in Online Ads - Test Results, Creative Tips & Useful Links.
Advertising Age Article
"Brand Experience Labs opens up a Playroom" - David Polinchock, through Brand Experience Labs, is trying to find news ways to create meaningful interactions with customers.
Eidoserve, The Complete Platform
"Abby = Consistent Customer Contact" Abby maintains a consistent, real time relationship, all while building customer knowledge through interaction.
Outbound Calling With an Interactive Twist
"Abby/Calling… the impact of voice" Abby on the phone produces an immediate 12% lift in revenue and 70% lift in message retention.
Abby - Virtual Receptionist
"Abby - your Virtual Receptionist / Assistant work 24/7 - often for only pennies a day!" From answering the phone, to answering e-mail, from transferring calls to answering FAQ's, Abby is a must for a small business / department.
Abby / Intel HMP Solution
"Managed / Hosted / Consulting for Enhanced iVR Solutions" Eidoserve and Intel have banded together to provide a secure, development, pre-production and production environment (Intel HMP) for the production, deployment, education and development of mission-critical speech applications.
Call Me Now Factsheet
"Just the facts…" Call Me Now is a method of allowing the website user, to immediately get in touch (via phone) with your organization. 63% of the population still won't purchase over the Internet until a more human interaction is involved.
Character Sheet
"Show me your characters..." From the early years of Abby, Holly and Dale, through to Drew, Doug and Chloe - they're all here on review.
WHITE PAPERS
No More Customers, Only Prospects part 1
Current consumer research is revealing that the Internet is dramatically altering supplier brand-loyalty. Customer dis-loyalty, is only a mouse-click away.
No More Customers, Only Prospects part 2
Step 1 - I was an Internet lead and you never knew it. We need to recognize visitors to our websites, and personalize the information that they see.
No More Customers, Only Prospects part 3
Step 2 - Balancing and Blending the off-line and on-line Experience. If you're not spending more on on-line advertising or on website re-works, that's OK, because your competition is!
No More Customers, Only Prospects part 4
Step 3 - Understanding the Behavior of the Internet Prospect. If you thought that the over 50 crowd was unaffected by the Internet - well - think again.
No More Customers, Only Prospects part 5
Step 4 - Yielding to Facts and Moving On-Line. Awareness, Behavior, Balance and Yield - that's Abby in a nutshell - the only way to combat customer attrition, is through customer knowledge.
Eidoserve Technology White Paper
The Eidoserve Virtual Interview System - With Intelligent Service Agents. The early work of Eidoserve, the thoughts surrounding the Abby technology, and her early birth.
Sample Outbound Calling Report
Typical automobile out-bound calling results where Abby achieves an immediate 12% lift in sales, and an 70% lift in customer awareness and retention.
STUDIES
Myth-Busters: 3 Myths About Phone Marketing
Stanford Study on Avatars
"The benefits of Interactive Online Characters" Research surrounding interactive characters suggests substantial opportunities for them to enhance online experiences.
Ad:Tech - Speaking Engagement
"There are no more customers … only prospects." Current consumer research is revealing that the Internet is causing a dramatic flattening of the brand/supplier - loyalty curve.
Eidoserve and Banner Ads
"Interactivity works … 2 case studies" Two abbreviated case studies that show that interactivity generated between 200 and 800% more leads than banner ads without interactivity.
Eidoserve - eLearning
"The use of characters in e-Learning" Learning professionals are using animated characters in order to engage learners in a way that draws them into the e-Learning experience.
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