Who is Abby?
Abby is an avatar that uses artificial intelligence, natural language, and speech recognition to engage customers. Abby can be used across multiple channels and mobile devices. Simply put, Abby listens and responds to your customers. Specifically, Abby coaches, educates, monitors, and reminds.
GetAbby is based on patented technology and has been successfully deployed by major companies across multiple industries.
The Abby Difference
The Abby difference is indeed profound. Unlike most search engines, Abby actually understands! Search engines use keywords to give answers while Abby’s context engine goes far beyond pattern matching. One of Abby’s key strengths is her ability to communicate across all mediums from chat and text to mobile and web.
How Is Abby Effective?
Abby can communicate across all mediums – text, mobile, and web. She monitors these communication mediums then builds databases to store this valuable information. The result is “big data” that can be captured and integrated into your current analytics platform to provide unmatched customer insights and product use.