|
|   | | 
Lead Tracking & Follow-up Assistant
Abby Guarantees Every Lead Receives an Immediate Response & Consistent Follow-up
Abby will:
- Dramatically Improve Lead Conversion
- Reduce your Cost Per Lead
By:
- Tracking the progress of every lead to guarantee follow-up
- Getting Sales on the phone with Internet Leads in under 3 minutes
- Tracking Leads & Customers back to their marketing source
How does Abby Track Leads?
GetAbby Lead Tracking is a combination of Phone Call Tracking, Internet Lead Tracking, & an Artificial Intelligence Engine developed at Carnegie Mellon University. Abby can track leads from source through conversion, automate repetitive tasks, place phone calls, hold conversations, and input data into CRM systems. GetAbbyLead Tracking is a combination of three core functions:
1. - Lead Tracking & Analysis
- First Abby will help you assign unique phone numbers to each marketing material and point of contact you have with customers so you know where all of your leads are coming from, and what they’re costing you
- Abby can even load unique phone numbers on your website to track leads back to the referring source or search engine keyword
- Abby also provides Call Me Now click to call buttons to increase traffic conversion, capture lead information, and connect leads directly to the appropriate sales rep.
- Abby then captures all call tracking data including customer name, #, address & demographic data + Full Call Recordings. Abby can also input any of this information directly into CRM systems
- Abby can monitor calls using advanced voice recognition technology, and can automatically send MP3's of problem calls directly to management.
2. - Converting Web Leads into Phone Leads
- Whenever an internet lead enters your CRM system, Abby will call the appropriate Sales Rep, notify them of the lead information, then connect them with the customer at the push of a button. Think of Abby as a receptionist for your CRM, tracking leads and getting sales on the line, just like your receptionist does for phone leads.
- If Abby can’t get the sales rep on the line, she can hunt for the next available sales rep, or escalate the lead to a manager
3. - Automated Outbound iVR Calling
- Abby can place calls on your behalf:
- Send simple thank you calls
- Automatically request and schedule appointments
- Input appointment directly into the CRM
- Send service or renewal reminders
- Update or collect billing information
- Abby always lets customers press '1' to connect back to your business
|
|
